Excellent service. Professional, responsive and reliable. I am extremely happy with the watch and the experience of dealing with James (and Chase Hatton) was a pleasure. Their experience and knowledge is second to none and I will definitely recommend them to my friends in the future. This is the second time I have bought a watch from Chase Hatton and couldn’t be happier with the service on both occasions.
HIGHLY RECOMMEND. Besides the item exceeding my quite high expectation regarding quality and accurate representation, James and Elin were beyond helpful, diligent and provided timely responses. Stop shopping around, they are THE BEST. Tim - New Jersey
I purchased a new Rolex Datejust 41mm in yellow gold and steel from Chase Hattan Watches in March this year. James is a really good guy who clearly knows his stuff and was extremely helpful throughout the process. I couldn't be happier with the watch and to be honest the way they dealt with the whole thing made my life very easy and therefore it was a pleasurable experience buying my first ever Rolex. I would recommend them to anyone and rest assured they go above and beyond to make you feel safe and sure of your purchase with no pressure or any push sales tactics. Simply put, just two genuine people trying to run a business and help people find the watch they want.
Absolutely brilliant. Very quick, simple transaction. Sold my watch by sending it to them via Royal Mail Special Delivery and was paid the same day they received it.
We live in the US, but were visiting London and were also in search of a Cartier Santos Octagon watch. We had seen the watch on the website, but wanted to look at it in person before purchasing.
We met with Elin of Chase Hattan. He was very helpful and knowledgeable and we negotiated a very fair price for the watch.
We'd definitely do business with Chase Hattan again.
Excellent company to deal with received money from them as soon as watch was received 10/10
Great guys, excellent watches at competitive prices. Highly recommended.
Chase Hattan were responsive and helpful and made the whole process of selling my watch very straightforward. They made a quick and clear offer, which they honoured on receipt of the watch and their customer service was excellent.
Great service. Brought my first watch from Chase Hattan Watches and would 100% recommend it to anyone looking to buy or sell a watch.
Thank you James for your help
I have received an excellent service purchasing my first Rolex watch from the guys at Chase Hattan. I certainly would have zero doubt in using James and Elin for any future purchases. First class experience from start to delivery.
Sold a Tag that we weren’t using. Superb service. Fast and efficient and funds in our account within 24 hours of sending the item.
James and Elin, both very nice, genuine guys. Very accommodating, helpful and knowledgeable. They adopt customer first principles in approaching the task of luxury watch sales. Getting a Rolex from them is reassuring to know it is genuine and in 1c condition, along with their personal guarantee. I would not hesitate in buying my next watch from C.H. and can recommend them to anyone wishing to buy with confidence a luxury timepiece.