I bought a 16610 from James and his crew at Chase hattan, the comunication and the service he provided was verry good. Answering all my questions, and provided detailed pictures. There was a problem with the FedEx delivery, BUT as soon as i noticed James about the problem it was solved the day after. Verry happy with the watch and overall experience, hoping for more businesses in the future.
Fantastic service, quick delivery and great prices. Was very happy from start to finish with Chase Hattan and would recommend them to anyone looking to buy a luxury timepiece.
Excellent customer service with both James and Elin, fantastic watch, will definitely be recommending them to other people.
It is a great pleasure to do business with James from Chase Hattan. The watch is in great condition and communication was quick and to the point. Highly recommended!
James was perfect. The watch was even en a better condition than expected. Swift and transparent communication. Would recommend anytime !
Very good product and experience. Communication with the dealer was dealt with promptly, the watch was as described and arrived well packaged. Thank you.
This was my first purchase through Chrono24 and I was understandably anxious. From the onset of registering my interest, James and his team were in frequent contact with me. They answered any questions I had and were keeping me updated with the status of the purchase. The watch is exactly as described and I couldn't be happier with it. I would have no concerns purchasing from the dealer if you are viewing an item of theirs. I hope to come back to them in the future for more timepieces. Thanks again everyone for a very professional but personal transaction!! See you soon hopefully!
All good, slick, and no issues. Very honest and trustworthy company who know the business well. Very Happy indeed
Very easy to deal with. Provided with accurate description of the watch, warranty etc. Very transparent, honest reliable and trustworthy. Fair price and fast delivery. Couldn't ask for a better experience. Great service.
Excellent communication even on a Saturday evening. My watch arrived on a next day delivery extremely well packaged and was exactly as described. Extremely happy with this dealer.
I have just purchased a Milgauss from Chase Hattan via Chrono Hunter. I'm new to watch collecting so could definitely be classified as a 'nervous buyer'. James and the team at Chase Hattan couldn't have been more helpful and reassuring. Replying to my messages well into the evening. The whole transaction was super-smooth. They kept me informed all along the way. I'm delighted with the watch. Would not hesitate to buy from them again.
Top notch. Very friendly and helpfull. Answered all my questions and delivered a Rolex 126000 in a perfect and unworn condition. I can se myself buying again from James without any hesitation.
Great item & matches description. Very positive experience will use again
Found Chase via Instagram, but despite being initially sceptical (I don’t normally trust social media) I spoke to James and found him to be honest and easy to deal with. He found the exact watch I wanted and it was exactly as he described. Would definitely use again.
I had been looking for a watch for my wife for some time, finally found the right one at Chase Hattan, Dealt with Elin who was fantastic, a brilliant personal service from him ! The watch arrived two days after we agreed a deal on it, in absolutely perfect condition, My wife is absolutely over the moon with it. I am now considering buying another watch from them, can't recommend Chase Hattan and Elin highly enough. Thank you for a brilliant service.
This was my first time dealing with Chase Hattan .. and they were great Good e mail communication and we chatted on the phone and sorted out a couple of points Really helpful and friendly Thanks a lot
Exactly as described. Stunning watch. Great communication. Would buy from again
Very Trustworthy Buyer. No need to be apprehensive about sending watches before payment. Just sold two of my watches to James at Chase Hattan. He gave me a competitive price and was helpful and reassuring throughout the process. I was apprehensive about sending a few thousand pounds worth of watches in the post before receiving any payment, naturally, but there was no reason to worry. Everything went smoothly and I had the quoted amount in my bank 30 mins after he had received them. Thanks James, I hope to do some more business with you in the future.
This was my first purchase of a used watch, and the whole process could not have been smoother. I called Chase Hattan at the outset and spoke to Elin, who answered my questions about the watch and the escrow service efficiently and professionally. Every aspect of the purchase was seamless, and therefore I would have no hesitation in buying from them again.
Watch arrived on time. Very helpful and friendly. Highly recommended. Thanks.